West Strand Business Park PR1 8UY - Preston - UK
lang English

About Us

Let us be your next
IT Partner

All of our team members have a service obsession. We measure ourselves by our clients’ success, partnering with our clients to drive the best business outcomes together and ensuring the customer experience underpins everything we do.
Cloud
Computing
Desktop and
Software support
Multilingual
24/7 Support Services

Company Mission And Vision

We are a customer-obsessed business, not just focusing on customer retention, our focus is on increasing satisfaction and ultimately increasing our customer lifetime value.

  • We are committed to providing quality IT Services
  • Our benefits are endless for local IT Companies & Startups
  • Really know the true needs and expectations of customers
  • Talented & experienced management solutions for IT
  • Processes of achieving the excellence and continue improvements

A Multi Awards winning IT Company

Our mission has gone beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters – their business. We deliver Desktop through to Microsoft (Including Azure), AWS(Amazon Web Services) and GCP (Google Cloud Platform) support services. Winner of Best IT Managed Service Provider for three consecutive years and featuring in The Sunday Times as one of the top IT companies.

  • We are committed to providing quality IT Services
  • Our benefits are endless for local IT Companies & Startups
  • Really know the true needs and expectations of customers
  • Processes of achieving the excellence improvements

PETER WILLY

CEO & Founder
24
years of
experience
Price

World-class
Cloud Computing Experts

Any Queries? Don’t Hesitate? Feel Free to Make a Call or Email us.

Our team are responsive, knowledgeable and go above and beyond at every opportunity 24x7x365. Listening, asking relevant questions and being flexible, agile and easy to do business with whilst applying innovative thinking and best practice is at the core of everything we do.

  • Our Shared IT Service Desk offers you highly qualified analysts providing IT support
  • Outsourcing your IT support to our Shared IT Service desk means you have access to a team with years of proven experience supporting businesses IT needs.
  • Our Shared IT Service Desk offers support through inbound customer contacts via ticket logging and monitoring, supporting customers across multiple channels; telephony, email and our online customer portal.
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With customers across diverse industries and global markets our credibility of services is attained by stringent compliance to expectations, services deliverables and cost competency. Working in partnership with each customer to maintain and development our services via our continuous service improvement and quality assessment processes, this contributes to improving credibility and exceeding expectations in terms of service delivery, quality, and cost.

  • Various Analysis Options
  • Page Load Details (time, size, number of requests)
  • Waterfall, Video and Report History
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100% customer satisfaction.

We are a customer-obsessed business, not just focusing on customer retention, our focus is on increasing satisfaction and ultimately increasing our customer lifetime value

  • Providing exceptional customer service and support that exceeds expectations and ensures levels of client satisfaction that are unobtainable from our competition
  • Partner with organisations that share our values and actively support social causes, such as education, diversity, and community development.
  • Foster a workplace culture that values diversity, equality, and inclusion, and provides opportunities for personal and professional growth for all employees
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